Refund & Cancellation Policy

Refund Policy

 
  • Full refund will be made if you secede to cancel our services within 7 days of making the payment.
  • If you choose to terminate our services after the initial 7 days then you will be charged an amount equivalent to the working hours put into the project. The balance will be credited to the account from which you made payment within 45 days of cancellation.
  • Amount of refund will be credited in the account from which the payment was made within 45 days of service cancellation.

Cancellation Policy

Cancellation of an order within Seven (7) business days from the time of purchase will result in a full refund. Cancellations made after the seven-day cancellation period will result in a cancellation fee of 50% of the remaining balance due to MSDN Services at the time of cancellation. Client understands and agrees that no refunds will be issued for amounts already paid to MSDN Services after this period. All Cancellation requests are to be sent to contact@msdnltd.com.

MSDN Services may charge the Client’s payment method for Cancellation Fee or MSDN Services may invoice Client for the Cancellation Fee, which invoice must be paid within seven (7) business days after the invoice date. No cancellation of an order will take effect until the Cancellation Fee has been paid, meaning that MSDN Services may continue services and you shall continue to be obligated to pay for services in accordance with the terms of this Agreement. You acknowledge that the Cancellation Fee is not a penalty, but rather a reasonable amount of liquidated damages to compensate MSDN Services for early cancellation of services.